Many AtW clients require a support worker to assist them with some
parts of their jobs. Depending on the nature and severity of
disability and the type of work being done, a greater or lesser amount
of support time may be required. Better assessment of support
worker needs can enable a client to work more effectively, can increase
client independence and can reduce support costs.
By looking in detail at the tasks to be undertaken in doing the job,
and by identifying which tasks or parts of tasks are made more
difficult or are impossible due to the client’s disability, it is
possible to make a more accurate judgement as to the amount and extent
of support needed. Although there are business tools available
which attempt to address this area, there is still no substitute for
gaining a detailed understanding of the work being done by the client
and placing that work in the context of the client’s disability.
Sometimes it is possible to assess the support worker needs at a single
visit to the client's workplace. On other occasions, it may be
make several visits, providing training and guidance for both client
and support worker along the way, so that a target level of support is
identified and eventually achieved without adversely affecting the work
of the client.
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